Saturday
Privacy Policy
Terms of Use

MONOTONY.AI, INC. (DBA SATURDAY)

PRIVACY POLICY

Last Updated: This Privacy Policy was last updated on Friday, September 15, 2023.

Saturday (the “Company”, “we”, “us”, “our”) is committed to maintaining robust privacy protections for its users (“you”, “customer”, “your”). Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

Your use of our Service is at all times subject to our Terms of Use, which incorporates this Privacy Policy. By accessing our Service through our Website (the “Site”) , you accept our Privacy Policy and Terms of Use (found here), and you consent to our collection, storage, use, and disclosure of your Personal Data, including Non-Personal Information and Personal Information as described in this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

DEFINITIONS

For the purposes of this Privacy Policy:

  • Account means a unique User Account created by you and through which you access our Service or parts of our Service and through which you may receive communications from our Service. The following pertain to a User Account:
    • Creation of your User Account requires your acceptance of the Terms of Use.
    • Your User Account will be associated with a membership with our Service.
    • You may disassociate your User Account from your membership without deleting your account.
    • You may delete your User Account through the Site. Your log in credentials will be deleted immediately. There may be a lag in deleting data associated with your User Account from all of our servers and repositories.
    • You may pre-register your User Account to a membership waitlist.
  • Company (referred to as either “the Company”, “Saturday”, “we”, “us” or “our” in this Privacy Policy) refers to Monotony.ai, Inc., 480 Pleasant St, Suite A310, Watertown, MA 02472, (DBA “Saturday”).
  • For the purpose of the GDPR, the Company is the Data Controller.
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Information.
  • Device means any device that can access the Service such as a computer, a cellphone, a smartwatch, or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
  • Membership means an active subscription paid for in monthly installments by a user account associated with the membership. A membership will be associated with with an address for pick up and delivery of subscription box(es).
  • Personal Data is any information that relates to an identified or identifiable individual, including information referred to as “personally identifiable information” or “Personal Information” under applicable data privacy laws, rules or regulations.
  • Processing Facility (e.g., wash center) is any location at which your laundry is received for handling and processing by our Service.
  • Service refers to the Company’s Site and services accessed via the Site. Services include at least establishing user accounts and managing laundry pick up, delivery, and treatment and handling within one of the Company’s processing facilities (e.g., wash centers).
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • Subscription box means a box provided by Saturday under the membership and within which you submit laundry articles for pick up, processing, and return. The laundry articles may be yours personally or may belong to another person or persons. Through the use of our Service, you accept the terms and conditions of this Privacy Policy as they pertain to you and any other person whose laundry you submit in your subscription box.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website or “Site” refers to the Company’s website which can be accessed at https://yaysaturday.com.
  • You (referred to as either “You” or “the User” in this Agreement) means the individual with a User Account who is accessing or using the Site or our Service, on the individual’s behalf and/or on behalf of one or more persons to whom laundry articles within a subscription box belong.
    Under GDPR (General Data Protection Regulation), you can be referred to as the Data Subject or as the User as you are the individual using the Service.

I. COLLECTING AND USING YOUR PERSONAL DATA

We collect “Non-Personal Information” and “Personal Information.” “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information. We may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.

1. INFORMATION PROVIDED BY YOU

Personal Information includes information that you submit to us while using our Service and/or through the pre-registration and membership activation processes at the Site. This information may include but is not limited to the following items:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment data
  • Other information you voluntarily provide to us through emails, text messages, and free form text boxes through the Service or through responses to surveys or questionnaires

To subscribe to a new membership with the Service you will need to create a User Account. You can register a User Account with or without subscribing to the Service (e.g., pre-register for the purpose of joining a membership wait list). By pre-registering a User Account and/or activating a membership with the Service and entering some or all of your email address, residential address (i.e., a residential address for pick up and delivery of your subscription box(es)), a valid form of payment, and a phone number capable of receiving text messages, you are authorizing us to collect, store and use your email address, residential address, your payment information, and your phone number in accordance with this Privacy Policy.

2. INFORMATION COLLECTED VIA TECHNOLOGY

a. USAGE DATA

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

b. TRACKING TECHNOLOGIES AND COOKIES

In addition to the Personal Information you provide when activating and interacting with the Service, in an effort to improve the quality of the Service, we track information (“tracking technologies”) provided to us by your browser or by our software application when you view or use the Service. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. This information may include the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

The tracking technologies We use may include the following:

  • Location-enabled Browser: If you access our Service through a location-enabled browser, we may receive information about your location.
  • Cookies or Browser Cookies: A cookie is a small text file which include an anonymous unique identifier. Cookies are sent to your browser from our servers and are stored on your computer hard drive. Sending a cookie to your browser enables us to collect Non-Personal information about you and keep a record of your preferences when utilizing our services, both on an individual and aggregate basis. You can decide whether or not to accept Cookies through your Internet browser’s settings, and you can also delete all Cookies that are already on your device. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies. You can find information on how to manage and delete Cookies at http://www.allaboutcookies.org/.
  • Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

The Company uses Session and Persistent Cookies for the purposes set out below:

  • NECESSARY / ESSENTIAL COOKIES
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

  • COOKIES POLICY / NOTICE ACCEPTANCE COOKIES
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • FUNCTIONALITY COOKIES
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

  • TRACKING AND PERFORMANCE COOKIES
    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

    For example, Google Inc.’s (“Google”) Privacy Policy and Terms of Service provide the terms under which Google uses and shares information about your visits to our Site. Google’s Analytics services use Cookies to track this information. You can opt-out of Google’s use of Cookies at www.google.com/privacy_ads.html or by using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

  • TARGETING AND ADVERTISING COOKIES
    Type: Persistent Cookies
    Administered by: Third-Parties
    Purpose: These Cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These Cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place Cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites.

3. CHILDREN’S PRIVACY

The Site and the Service are not directed to anyone under the age of 18. The Site does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at hello@yaysaturday.com.

A parent who has already given the Company permission to collect and use his/her/their child’s personal information can, at any time:

  • Review, correct or delete the child’s personal information
  • Discontinue further collection or use of the child’s personal information

To make such a request, you can write to us using the contact information provided in this Privacy Policy.

4. PHOTOGRAPHS

By using our Service, you consent to our robots imaging your laundry articles within our Processing Facilities, which images may be stored indefinitely in a photograph repository, such as the cloud and/or on a local server, and associated with your Personal Information for a limited time.

Our Service may retain images of your laundry articles in a secure location without attribution to your Personal Information, with the exception of genericized clothing descriptors, for the purposes of continuously training and improving performance of our robots to handle clothing articles autonomously. The retained images may be sent to a third-party image tagging service provider.

Unless requested sooner through hello@yaysaturday.com, photographs may be associated with your Personal Information for a maximum of 90 days, at which point the photographs will be either deleted entirely or the pointer to personal information will be deleted from the photograph repository. We will retain these photographs for purposes such as the following:

1) responding to customer service requests regarding particular articles;
2) identifying receipt of one or more particular articles; and
3) enabling customer review of items sent and received by our Service.

II. HOW WE USE AND SHARE INFORMATION

1. PERSONAL INFORMATION:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Data and Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to a User’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

Under certain circumstances, the Company may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including prevention or investigation of potential violations; address fraud, security or technical concerns; to protect and defend the rights or property of the Company; to protect against legal liability; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

a. USAGE

The Company may use Personal Information for at least the following purposes:

  • To provide and maintain our Service, including the following activities:
    • Monitoring the usage of our Service
    • Using your residential address to route our delivery vehicles
    • Storing and using pictures of your laundry articles in machine learning applications to improve functionality of our robots
    • Improving user experiences
    • Improving our Service, including machine learning, testing, research, and internal analytics
  • To enable you to manage your account: The Personal Information you provide can give you access to different functionalities of the Service that are available to you as a user having a User Account.
  • For the performance of a contract; for the development, compliance and undertaking of a purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  • To manage your requests; To attend and manage your requests to us, including with you and messaging a friend you invited to sign up for our service using contact information you provided to us
  • To deliver targeted advertising to you: We may use your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interests and/or location and to measure its effectiveness.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Service users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, marketing, and your experience.

b. SHARING

We may share your Personal Information in the following situations:

  • With Service Providers: We may share your Personal Information with Service Providers to monitor and analyze the use of our Service, to show advertisements to you, to help support and maintain our Service, to advertise on third party websites to you after you visited our Service, for payment processing, to contact you, and to provide security and fraud prevention services.
  • For business transfers: In the event we undergo a business transaction such as a merger, acquisition of all or a portion of Our business by another company, sale of all or a portion of Company assets, financing, or during negotiations of any of these business transactions, your Personal Information may be among the assets transferred and/or disclosed. You acknowledge and consent that such transfers and disclosures may occur and are permitted by this Privacy Policy. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
  • With business partners: We may share your information with our business partners to offer you certain products, services, or promotions. Business partners include advertising networks, data brokers, and marketing providers that help us market our Service and provide you with offers that may be of interest to you.
  • With your consent: We may disclose your Personal Information for any other purpose with your consent. Additionally, we may disclose your Personal Information to parties you authorize, access, or authenticate, for example social media services and third-party services you may access through our Service.

c. RETENTION OF YOUR PERSONAL INFORMATION

The Company will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.

d. TRANSFER OF YOUR PERSONAL INFORMATION

Your information, including Personal Information, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such Personal Information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

e. DELETION OF YOUR PERSONAL INFORMATION

You have a right to request that we delete the Personal Information that we have collected about you subject to certain exceptions. Once we receive and confirm your request, we will take steps to delete (and direct Our Service Providers to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:

  • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion likely may render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

You may request deletion of your Personal Information by emailing hello@yaysaturday.com. This also enables you to receive a copy of the Personal Information We hold about you.

2. NON-PERSONAL INFORMATION

In general, we use Non-Personal Information to help Us improve the Service and customize the user experience. We may create de-identified, or anonymized data from the Personal Information we collect, including by removing information that makes the data personally identifiable to a particular user. We also may aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password, and we urge you to take steps to keep your Personal Information safe by logging out of your account after each use and by not disclosing your password to others. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. These measures, however, do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, We cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to you, you can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail or following instructions received in a marketing alert sent via text message. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy. We are not responsible for informing third-party entities with whom we have shared your Personal Information of any opt-out request subsequently received by us, or for removing information from or causing information to be removed from the databases or records of such third-party entities.

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications (including, without limitation, websites or applications of our third party service providers or partners). However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and Our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates. Your continued use of our Site and Service following changes shall constitute your acceptance of those changes.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to hello@yaysaturday.com.