MONOTONY.AI, INC. (DBA SATURDAY)

Last updated on March 25, 2024

Welcome to Saturday’s Terms of Use agreement. For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at https://yaysaturday.com. “Service” refers to the Company’s services accessed via the Site, in which users can establish a household User Account and manage account-specific content and service preferences for Saturday’s laundry pick up, laundering, and delivery services.

The terms “we,” “us,” and “our” refer to the Company. “You” refers to you (“customer” or “user”), as a user of our Site or our subscription Service. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND Monotony.ai, Inc., DBA SATURDAY, the Company.

Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use. If you do not agree to be bound by these Terms of Use in their entirety, you may not access or use the Service.

The following Terms of Use apply when you use the Service and the Site.

If you violate these Terms of Use, we reserve the right to terminate your continued use of and access to our Service, Site, and App.

PRIVACY POLICY

Saturday respects the privacy of its Service users. Please refer to the Company’s Privacy Policy which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms of Use. By agreeing to the Terms of Use and the Privacy Policy, you are agreeing to the Terms of Service and Privacy Policy on behalf of everyone owning and/or wearing articles included in the designated subscription box(es) associated with your membership.

ABOUT THE SERVICE

The Service is a subscription-based residential laundry pick up, laundering, and return delivery service.

Through the Site, customers can establish a User Accounts associated with a membership, and manage membership-specific content and membership service preferences for Saturday’s laundry pickup and delivery service.

The user is responsible for paying for the membership. The user has access to and is responsible for managing the User Account and profile data associated with the membership. Each membership has one user. A user is permitted to do any of the following:

• alter your pick up schedule by skipping pick-ups;
• optionally add a User Account avatar, including a photograph;
• optionally add a photograph, schematic, and/or text based description of preferred pick up and delivery location(s) and conditions; and
• cancel a membership with or without deleting the User Account associated with the membership.

Your User Account is created by you. You may access our Service or parts of our Service and you may receive communications from our Service through your User Account. The following pertain to a User Account:

• Creation of your User Account requires your acceptance of the Terms of Use.
• Your User Account will be associated with an active membership upon activation of our Services by you.
• You may pre-register and create an inactive User Account (e.g., adding your User Account to a membership waitlist).

REGISTRATION, RULES FOR USER CONDUCT AND USE OF THE SERVICE

You need to be at least 18 years old and a resident of the United States to register for and use the Service on behalf of yourself personally. Persons younger than 18 are not permitted to use or register for the Services but may be represented by a user who is at least 18 years old.

If you are a user who signs up for the Service or pre-registers for a User Account, you will create a personalized User Account which includes a unique login to access the Service. You will need to provide payment information to activate a membership, and optionally you may choose to submit payment information when pre-registering your User Account, adding your User Account to a waitlist for our Service. Your login will be either your phone number or your email address. Additionally, upon either registering or pre-registering a User Account, you will provide your phone number, your name, a physical location associated with pickups and deliveries of your laundry subscription box(es), and an email address for receipt of electronic communications from the Service. You will receive messages from the Company through your provided email address and/or via text messaging through a provided mobile number. You agree to notify us immediately of any unauthorized use of your login information and/or User Account. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your login, User Account, and any other username or password.

USE RESTRICTIONS

Your permission to use the Site is conditioned upon the following use, posting, and conduct restrictions:

You agree that you will not under any circumstances:

• access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service;
• collect or harvest any personal data of any user of the Site or the Service;
• use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;
• distribute any part or parts of the Site or the Service without our explicit written permission (We grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);
• use the Service for any unlawful purpose or for the promotion of illegal activities;
• harass or attempt to abuse or harm another person or group;
• use another user’s account without permission;
• intentionally allow another user to access your User Account;
• provide false or inaccurate information when registering a User Account;
• interfere or attempt to interfere with the proper functioning of the Service;
• make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
• bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;
• circumvent, disable, or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or
• publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.

ONLINE CONTENT DISCLAIMER

Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by the Site, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content.

We do not guarantee the accuracy, completeness, or usefulness of any information on the Site or the Service nor do we adopt nor endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by other parties. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends via the Service. Under no circumstances will we be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.

INTELLECTUAL PROPERTY

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks, trade secrets, patents, and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. Except as expressly provided herein, Company does not grant any express or implied right to you or any other person under any intellectual or proprietary rights.

You expressly acknowledge and agree that Company transfers no ownership or intellectual property interest or title in and to the Company Site to you or anyone else. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through the Company Site, unless otherwise indicated, are owned, controlled, and licensed by Company and its successors and assigns and are protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations.

Accordingly, your unauthorized use of the Company WebSite may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. Please be aware that Company does enforce its intellectual property rights to the fullest extent of the law and, in particular and without limitation, with respect to illegal use of terms confusingly similar to any of Company’s trademarks. This Company Site is Copyright © 2024 Monotony.ai, Inc. DBA Saturday. All rights reserved.

Company also owns a copyright in the contents of the Company site as collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of the content of the Site. Any downloadable or printable programs, directories, databases, information, or materials available through the Company WebSite and all copyrights, trade secrets, and know-how related thereto, unless otherwise indicated, are owned by Company.

Saturday, the Company logo, and all other names, logos, and icons identifying Company and its programs, products, and services are proprietary trademarks of Company, and any use of such marks, including, without limitation, as domain names, without the express written permission of Company is strictly prohibited. Other service and entity names mentioned herein may be the trademarks and/or service marks of their respective owners.

EMAIL MAY NOT BE USED TO PROVIDE NOTICE

Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.

USER CONSENT TO RECEIVE COMMUNICATIONS IN ELECTRONIC FORM

For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the “Unsubscribe” link in the message.Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.

WARRANTY DISCLAIMER

THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

LIMITATION OF DAMAGES; RELEASE TO THE EXTENT PERMITTED BY APPLICABLE LAW

IN NO EVENT SHALL THE SITE, THE SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

INDEMNITY

You agree to defend, indemnify, and hold harmless Company and affiliates and all of their respective employees, agents, directors, officers, shareholders, attorneys, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising from any breach by you of these Terms of use.

MODIFICATION OF TERMS OF USE

We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.

OTHER TERMS AND CONDITIONS

Additional notices, terms, and conditions may apply to membership, receipt of services, participation in a particular program, User registration with the Site, and/or to other specific portions or features of the Site, all of which are made a part of these Terms of Use by this reference. In particular, this Terms of Use, in and of itself, shall not entitle you to any of the Company membership benefits until you execute and accept Company’s member services agreement. You agree to abide by such other notices, terms, and conditions. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site, the latter terms shall control with respect to your use of that portion of the Site.

GOVERNING LAW

These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the Commonwealth of Massachusetts, without regard to conflict of law provisions.

You and Company each agree to submit to exclusive subject matter jurisdiction, personal jurisdiction, and venue of the courts in the State of Massachusetts for any disputes between us under or arising out of this Terms of Use. You also agree to waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to this Terms of Use and acknowledge that either party may seek attorney’s fees in any proceeding. You agree that any cause of action related to or arising out of your relationship with the Company must commence within 90 days after the cause of action accrues. Otherwise, such cause of action is permanently barred.

CONDITIONS FOR USE OF SERVICE

Additional details of our subscription service and billing practices can be found at this page.

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

TERMINATION, CANCELLATION, AND DEACTIVATION OF MEMBERSHIP AND USER ACCOUNT

Saturday reserves the right to terminate your User Account and/or a membership to our Service associated with your pick up and delivery location for any reason including your inclusion of unacceptable items in your subscription box(es), your failure to provide payment, and repeated requests for reimbursement for unconfirmed damage or loss.

You may cancel your membership at any time by emailing us at help@yaysaturday.com.

At any time, you may request removal of your User Account associated with a membership by emailing us at help@yaysaturday.com.

UNACCEPTABLE ITEMS

Saturday will not wash the contents of any box containing one or more unacceptable items. If one or more unacceptable items are included in a picked up box, Saturday will return your box as is, containing unwashed items. Saturday reserves the right to hold your box in quarantine and request your retrieving the box of unwashed items during standard business hours.

Saturday reserves the option to discontinue your membership and will not reimburse for unwashed boxes containing one or more items containing the following or similarly harmful, transferrable, and/or infectious contaminants:

Bodily fluids (blood, excrement, urine, etc.)
Excessive pet hair
Bedbugs
Mold
Hazardous or flammable chemicals
Any illegal items - Saturday will contact authorities upon discovering any illegal items.
Dangerous (e.g., sharp, breakable, explosive, toxic, etc.) items left in pockets

Additionally, Saturday will not reimburse for unwashed contents in boxes containing one or more of the following unacceptable items should they be identified or for any damage to clothing by Saturday not identifying the inclusion of any of the following unacceptable items in a customer box prior to processing in our facility:

Hard-soled shoes
Pillows
Rugs and rubber backed bath mats
Diapers
Curtains
Comforters and duvet inserts
Smart garments (e.g., garments including wires, sensors, chips, electronics, or any other conductive materials)
Dry clean only items
Hand wash only items
Articles with damaging items (e.g., rocks, pens, markers, critters, nuts & bolts, tools) and/or dangerous (e.g., sharp, breakable, explosive, toxic, etc.) items left in pockets
Articles with heavy, solid embellishments (e.g., chains, pins, metal ornaments)
Items comprising plastics that melt or deform below 170 degrees F
Soaking wet clothes
Any other non-machine washable items not listed above

UNATTENDED DROP OFF

As a customer of Saturday, you may designate a reasonable location on your household premises for drop off and pick up of your designated Saturday boxes. Saturday personnel, at their discretion, reserve the right to refuse delivery and pick up if the designated location is unsafe or inaccessible at the time of arrival. Saturday is not responsible for the safety of your Saturday subscription box(es) when they are located in your designated drop off and pick up location and are not within the care, custody, and control of Saturday.

REPLACEMENT FOR LOST OR DAMAGED ITEMS

Please contact customer service at hello@yaysaturday.com within 30 days of sending your article to Saturday for processing if you believe an item has been lost or damaged while in our custody. Saturday may reimburse for lost or damaged items up to a maximum of value of $400 per pick-up. Saturday’s washing and drying processes are designed to be more gentle than those of home washers and dryers. Notwithstanding this, Saturday is not responsible for any damage reasonably incurred during standard washing and drying processes, including but not limited to expected shrinkage, and wear and tear you would expect in a home washing machine and dryer.

LOOSE ITEMS/POCKETED ITEMS

You are responsible for the removal of all loose items stored on or in articles of clothing. As mentioned above in the unacceptable items list, you are responsible for removing all unacceptable items from pockets. Should you accidentally leave a loose item of value in your box (e.g., jewelry, a mobile phone, a wallet), we will attempt to retrieve, store, and return your lost item. Saturday disclaims any liability for the damage or loss of loose or pocketed items shipped in your box(es).

PAYMENT

PAYMENT ACCOUNT(S)

Prior to using our Service, you will be asked to provide a valid form of payment.

We will store your payment information as Personal Information as described in the Privacy Policy.

Saturday will charge, and you authorize Saturday to charge, the payment method you provided upon signing up with our Service. Saturday reserves the right to determine your service initiation date, which may be based on accommodating your location within our existing service routes. If you pay any amounts with a credit card, Saturday may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has credit available for your subscription payment.

As the user of your membership, your payment account will be charged monthly at the current billing rate for your elected subscription service. Saturday reserves the right to increase subscription billing rates at the end of your elected subscription period. Saturday will provide a prominent reminder on your account or through an email and/or SMS message prior to a subscription renewal and billing rate increase.

NO REFUNDS

You may cancel your monthly subscription at any time prior to your next billing cycle, and we will not continue to charge your payment method. Your subscription service will end at the close of your final paid subscription service interval.

CHANGE IN SERVICE LOCATION

If you are moving, you are responsible for canceling your membership or contacting Saturday at hello@yaysaturday.com to request service at your new location. We are not liable for continuing to charge for services if you have moved and failed to update your service location. You are not guaranteed service at your new location and may experience service disruption. If you move to a new location not within one of Saturday’s geographic service areas, we will provide you with the option of canceling your membership or pre-registering for a new membership at your new location.

SUSPENSION OF SERVICE

You may opt at any time to suspend your pick-ups. Suspension periods will not change the end date of your subscription period. You will continue to be billed for your membership during periods of requested suspension of service. See our FAQs for more details regarding temporary suspension of Services.

RETURN OF REUSABLE BOX(ES)

When you join Saturday, you will receive one or more reusable boxes for transporting your laundry. Because Saturday’s environmental commitment includes reusing, refurbishing, and recycling boxes, you are expected to return any box(es) in your possession within 3 weeks of termination of your membership. If you do not return them, you will be charged, and you grant Saturday the right to charge, your credit card or other authorized payment method $25, plus applicable taxes, for each unreturned box.

You may request retrieval and return of your box(es) at no charge to you at the time of membership termination. Simply leave your box(es) in your established delivery and drop off location, and Saturday will retrieve the box(es) on what would have been your next delivery day.

Saturday’s reusable boxes are the property of Saturday, Inc., and we care about our boxes being in working order in order to provide you with the highest quality of service. Normal wear and tear is expected, and Saturday, at its discretion, may clean, refurbish, or replace your boxes prior to your next scheduled return. Saturday reserves the right to contact you regarding extreme damage and may charge you a nominal fee (up to a maximum $25 fee) for untimely replacement or excessively frequent refurbishment. If you notice any deficiency in your box(es), please contact help@yaysaturday.com to request a replacement.

IDEA SUBMISSION

You may be interested in submitting ideas and suggestions for our Service, Site, and App. Please be advised that Saturday has many of its own projects and ideas under development, and an idea or proposal you may be interested in submitting to us may have been considered and/or may already be in the planning stage. Please note that any such ideas or suggestions that you submit to us will be owned by us, and you hereby irrevocably assign any intellectual property rights in such ideas and suggestions to Saturday, Inc. If you intend to retain any intellectual property rights in your ideas and suggestions (patent, trade secrets, copyright, trademark, etc.), please do not submit them to us without our prior written approval.

You can inquire regarding making a submission by sending an email request with the subject “THIRD PARTY IDEA SUBMISSION” to ideasubmission@yaysaturday.com. If we are interested in reviewing and discussing any idea or suggestion of yours, we will contact you.

GENERAL TERMS

If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement (e.g., termination of your User Account and/or membership).

We may assign or delegate these Terms of Use and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Use or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.